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KMID : 0926620100150040165
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Korean Journal of Hospital Management
2010 Volume.15 No. 4 p.165 ~ p.190
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Influencing Factors to Preference of Medical Tourism Products of Japanese Tourists
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Yoon Seong-Yong
Lee Jae-Gook
Ryu See-Won
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Abstract
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Objectives : This study was supposed to investigate factors which influence to preference of medical tourism products of Japanese tourists in Seoul, Korea.
Methods : Data were collected from 228 Japanese tourists who visited‘Seoul Center for Culture & Tourism’ in Myeong-dong, Seoul, Korea. We measured factors which influence to preference for medical tourism. The data were analyzed by T-test, ANOVA, and multiple regression analysis.
Results : The major findings were as follows; Japanese tourists preferred medical products in the order of skin care, oriental medicine treatment, health screening, and scaling & teeth whitening. They considered technical level of medical staff most importantly, followed by safety of medical products, communication during diagnosis and treatment, follow-up service, modernization of medical facilities and equipment, and the reasonable medical expenses. Japanese tourists’preferred medical institutions in the order of a university hospital, a specialty clinic, a special hospital, They said they intend to pay 50,000 to 150,000 yen for medical tourism. The preference to medical tourism products are that single women group in their twenties and thirties for skin care, married people group aged over thirties preferred oriental medicine treatment, and married men aged over forties and high income earners favored health screening.
Conclusions : It should be considered carefully that the preference exists on some factors especially for Japanese tourist. Further research about preference on medical tourism products for tourists from the other countries is required appropriately to fulfill the needs.
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KEYWORD
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Medical tourism, Preference attributes, Medical tourism products
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